services / TotalCare Remote




Is your small business growing? Time to get some on site support on a regular basis so that you can get more help with support, planning and training? Time to step up to the Innotion TotalCare Silver support package
The TotalCare Silver plan includes the following:

  • 4 Hours of remote tech support during regular business hours - including weekly checkups of your network to make sure everything is in great shape
  • 4 Hours of on site tech support during regular business hours, available in two hour increments
  • 1 Device of your choice to be remotely monitored from our datacenter
  • Managed antivirus for up to 10 workstations / servers
  • Managed spam and virus filtering for up to 15 users
  • Asset tracking through Innotion's SolutionsDesk
  • Service contract monitoring so none of your devices ever lapse in coverage
  • Automated backup service including 1GB of offsite backup
  • Basic Webhosting package including web hosting and domain registration


  • You also get discounted rates on Innotion's other services such as:
  • 15% off of all hourly rates
    1. $85 per hour for all on-site support between 8:00AM and 6:00PM EST Monday - Friday
    2. $70 per hour for all remote support between 8:00AM and 6:00PM EST Monday - Friday
    3. $127.50 per hour for all on-site support during non business hours
    4. $105 per hour for all remote support during non business hours
  • 8% off of all managed services
    1. Contact an Innotion Representative for exact price list as prices vary based on volume


    This entire package starts at just $799 a month for the peace of mind of safe, stable and secure computing. Interested in getting the support and assurance of Innotion's TotalCare Silver support plan? Click here to get in contact with an Innotion Representative.