services / totalcare platinum




Innotion's TotalCare Platinum support package provides everything that your growing business needs to keep it running. With enough hours for weekly visits from your assigned support representative you get constant interaction a strong relationship that allows your company to constantly be in sync with its IT needs.

  • 20 Hours of remote tech support - including weekly checkups of your network to make sure everything is in great shape
  • 12 Hours of on site tech support during regular business hours, available in two hour increments
  • 5 Devices of your choice to be remotely monitored from our datacenter
  • Managed antivirus for up to 20 workstations / servers
  • Managed spam and virus filtering for up to 30 users
  • Asset tracking through Innotion's SolutionsDesk
  • Service contract monitoring so none of your devices ever lapse in coverage
  • Automated backup service including 1GB of offsite backup
  • Basic Webhosting package including web hosting and domain registration


  • You also get discounted rates on Innotion's other services such as:
  • 25% off of all hourly rates
    1. $75 per hour for all on-site support between 8:00AM and 6:00PM EST Monday - Friday
    2. $60 per hour for all remote support between 8:00AM and 6:00PM EST Monday - Friday
    3. $112.50 per hour for all on-site support during non business hours
    4. $90 per hour for all remote support during non business hours
  • 12% off of all managed services
    1. Contact an Innotion Representative for exact price list as prices vary based on volume


    This entire package starts at just $2499 a month for the peace of mind of safe, stable and secure computing. Interested in getting the support and assurance of Innotion's TotalCare Gold support plan? Click herere to get in contact with an Innotion Representative.